Terms of Service

These Terms of Service ("Terms") govern your access to and use of the MuniVEX platform ("Service"), operated by Sasor Enterprises, LLC, a New Jersey limited liability company ("Sasor," "we," "our," or "us"). MuniVEX is a product of Sasor Enterprises, LLC. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.

1. Service Description

MuniVEX is a secure file-exchange platform designed for municipal government agencies. The Service enables authorized users to upload, manage, share, and download files through encrypted channels with full audit logging. The Service includes user management, role-based access controls, file-integrity verification, virus scanning, multi-factor authentication, session management, and notification capabilities.

The Service is provided on an "as is" and "as available" basis. We use commercially reasonable efforts to maintain the availability and reliability of the Service, but we do not guarantee uninterrupted or error-free operation.

2. Eligibility

The Service is intended for use by municipal government agencies, their authorized employees, and designated external parties who receive access through the platform. By using the Service, you represent that you are authorized by your organization to access the platform and that you are at least 18 years of age.

3. Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your login credentials, access codes, and multi-factor authentication (MFA) devices.
• All activity that occurs under your account, whether or not authorized by you.
• Notifying your agency administrator immediately if you suspect unauthorized access to your account.
• Using a strong, unique password and enabling multi-factor authentication when available.
• Changing your password upon first login when required by the system.
• Complying with your own organization's legal and regulatory obligations when using the Service.

Agency administrators are responsible for managing user accounts within their organization, including provisioning, role assignment, department assignment, and deactivation of accounts.

4. Our Responsibilities

We are responsible for:

• Implementing reasonable security measures to protect the confidentiality and integrity of your data, including encryption at rest and in transit.
• Maintaining the availability of the Service with commercially reasonable efforts.
• Ensuring data integrity through file-verification mechanisms such as SHA-256 hashing.
• Scanning all uploaded files for malware and quarantining infected files.
• Providing timely notification in the event of a security incident affecting your data.
• Maintaining immutable audit logs of all platform activity.

5. Acceptable Use

You agree not to:

• Upload files containing malware, viruses, or other malicious code.
• Attempt to gain unauthorized access to other users' accounts, files, or system resources.
• Use the Service for any purpose that violates applicable local, state, or federal law.
• Share access codes or authentication credentials with unauthorized individuals.
• Circumvent or attempt to circumvent rate limits, access controls, or other security measures.
• Interfere with or disrupt the integrity or performance of the Service.
• Reverse engineer, decompile, or attempt to extract the source code of the Service.
• Use automated tools, bots, or scrapers to access the Service without prior written consent.
• Store or transmit content that infringes on the intellectual property rights of any third party.

6. Data Ownership

Your organization retains all rights to its uploaded files and data. We do not claim ownership of, or any intellectual property rights in, your content. Sasor Enterprises, LLC acts as a custodian of your data and processes it only to provide the Service.

We access your files only as necessary to provide the Service (such as virus scanning and integrity verification) and as required by law. We will not sell, license, or share your files with third parties except as described in our Privacy Policy.

7. Intellectual Property

The MuniVEX platform, including its software, design, logos, trademarks, and documentation, is the property of Sasor Enterprises, LLC and is protected by applicable intellectual property laws. These Terms do not grant you any right, title, or interest in the platform itself, except for the limited right to use the Service as described herein.

8. Service Availability

We use commercially reasonable efforts to maintain high availability of the Service. Scheduled maintenance is performed during low-usage hours with advance notice to agency administrators when possible.

In the event of an unplanned outage, we will work to restore access as quickly as possible and provide status updates to affected organizations.

9. Fees and Payment

Access to the Service is provided under the terms of your organization's subscription agreement with Sasor Enterprises, LLC. Fees, payment terms, and billing cycles are set forth in the applicable order form or subscription agreement. We reserve the right to modify pricing with at least 60 days' written notice prior to your next renewal period.

10. Suspension

We may suspend or restrict access to your account or organization in the following circumstances:

• Non-payment of applicable fees.
• Violation of these Terms or the acceptable use policy.
• As required by law, regulation, or legal process.
• To protect the security of the Service or other users.

We will provide reasonable notice before suspending access except where immediate action is required to protect the security of the Service or comply with legal obligations.

11. Termination

Either party may terminate the agreement with 30 days' written notice. We may also terminate immediately if you materially breach these Terms.

Upon termination, your organization will have 30 days to export its data. After this 30-day period, your data will be permanently deleted from our storage infrastructure in accordance with our data retention policies. We will provide reasonable assistance to facilitate data export during this period.

12. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SASOR ENTERPRISES, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF REVENUE, OR LOSS OF BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

Our total aggregate liability for any claims arising out of or related to the Service shall not exceed the amount paid by your organization for the Service during the twelve (12) months preceding the claim.

Nothing in these Terms limits liability for gross negligence, willful misconduct, fraud, or any liability that cannot be excluded or limited under applicable law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Sasor Enterprises, LLC and its officers, directors, employees, and agents from and against any claims, losses, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your misuse of the Service, or your violation of any applicable law or regulation.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of laws principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Bergen County, New Jersey.

16. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify agency administrators of material changes at least 30 days before they take effect. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must discontinue use of the Service.

Contact Us

If you have questions about these Terms of Service, please contact: